Modernising Public Libraries
Wednesday, December 10th, 2008
The Collections Trust has recently been involved in a series of meetings organised by the Department for Culture, Media and Sport looking at the modernisation of the Public Libraries service. The aim of the meetings is to define a series of areas which will be investigated through open consultation next year.
Public Libraries face a really interesting challenge. They need to continue to serve their core purpose while at the same time defining new services which are future-facing and make sensible use of technology. It’s a challenge, not least because there’s a lot of disagreement about what the core purpose of a library is.
There was a lot of agreement about the priorities for libraries…an integrated offer between online and offline, sensible services like book-borrowing by post and the idea of a library card which can be used in many different libraries and, indeed other places such as High Street retailers.
One interesting question was about where interesting thinking happens in public services such as libraries. The challenges, in many ways, are clear, but what is less so is how good ideas can be brought to life and then rolled out throughout the entire sector. As is always the case, technology may well turn out to be the least of our problems…

