Archive for the ‘Nick Poole’ Category

Here comes ‘Post-Digital’ Culture

Thursday, January 28th, 2010

Every once in a while, things shift imperceptibly but fundamentally on their axis. Devout views, long-held, become the laughable fancies of childish innocence. Entrenched positions become blurred as tectonic plates beneath them start to grind into motion. And so it is, it seems, with ‘Digital’.

Digital. The banner under which museums, libraries and archives unite. The ultimate priority of Governments across the Western world. The word has become axiomatic - ‘Digital Britain’, ‘Digital Economy Bill’, ‘Digital Culture’. But like all axioms, it is ultimately meaningless. Or at least, it means so many things that it has lost its way in a semantic miasma.

Digital, when invoked by policymakers, tends to concern the process of creating digital content (pictures and words) and delivering this to users. It gives rise to an ecology of product - Digital Asset Managment Systems, Digital Image Libraries -and exotic new areas of practice such as Digital Preservation and more outlandishly, Digital Curation.

But, whisper it, aren’t we all just, really, kind of, a little bit over Digital? Not in the sense that it doesn’t matter, of course it matters in a profound and fundamental way. But in the sense that the first wave of infatuation is over, and we’re starting to think about the post-Digital sector and what it means to be a truly hybrid service industry. An industry in which the digitality and physicality of different parts of our stuff, and different channels for delivering our services, are simply background facts of life for museums, archives and libraries.

Because, let’s face it, Digital hasn’t turned out to be the magic bullet. Yes, it has been transformative in many ways, but it turns out that many of the great imponderable problems of managing physical stuff (lack of clarity about core purpose, poor planning, confusion about consumer demand, acquisition beyond our means)  we have simply carried with us from the physical domain to the virtual one.

Digitisation, it has turned out, is acquisition with a plug. And yet, in the giddy thrill of our own little dot.culture bubble, we lost sight of the fact that all of this stuff we were acquiring would also need managing and yes, paying for. The skills we had, it transpires, are the skills we need. We just need to brush them off, dust them down and get over the idea that ‘Digital’ somehow equates to ‘Other’.

This line of thought has been prompted by two things.

Firstly, at a Museum Accreditation Scheme Strategy Group last week, we agreed that one of the most profound principles of Accreditation should be a kind of format-agnosticism. Not that we should refute the difference of Digital, but that we should treat these two imposters - physical and digital - just the same. That it should be a fundamental principle that the stuff of concern/interest to cultural institutions occupies a multiplicity of formats, and that with these formats come particular disciplines in terms of management, preservation and delivery. It is both exciting and challenging to think about how far the current generation of standards has to come in order to catch up with this basic principle.

Secondly, the brilliant Tony Butler’s equally brilliant article about ‘Museums in a No-Growth Economy’. Whatever the real economic realities of the next 2 years, the Realpolitik of a Recessionary economy demands a new vocabulary. And the new vocabulary of culture is sharing - mutualisation, shared services, shared infrastructure, less with less, simpler, smoother, easier. And alongside this, the idea of the hybrid organisation - something which has the features of a museum, an archive or a library (or all 3), but with a central value proposition that is at once both digital and physical.

All this coupled to the realisation that in 3 years time, people are highly unlikely to be talking about Digital. Project forward to a time when wireless is everywhere, copyright is a memory, phones are supercomputers and children are weaned by robots (well, not quite, but you get what I mean). It would be as anachronistic to think of something as ‘Digital’ , or to talk of ‘going online’, as it would be to look forward to a cocktail and a cigarette on an intercontinental flight.

So, here’s to post-Digital, hybrid culture! The real challeng, of course, is going to be thinking of the new hook, once the political willingness to spend money on digitisation has evaporated (newsflash, it’s gone already). What is the new political impetus for investing in culture going to look like? Could it, could it possibly, just be good old, old-fashioned enjoyement, quality, distinctiveness and meaningful experiences delivered through whatever channel is most appropriate? This correspondent, for one, certainly hopes so.

The Innovation Gap for Museums & HE

Thursday, January 28th, 2010

I have recently been assessing a number of applications on behalf of a UK funder. The purpose of the funding programme is to support innovative research into different technologies with potential application to Collections Management.

As I work my way through the piles of papers, business cases and ‘aspirational’ timetlines I find myself becoming both increasingly excited and increasngly concerned.

Excited because here is some of the best, most innovative thinking in the sector. Big brains working to bring new interdisciplinary research into the management and delivery of cultural collections and services. Some of the work being proposed is fascinating. People are looking for funding to develop smart objects and buildings, into ‘mote’ sensor arrays for distributed realtime environmental and fire control, even into systems which monitor the impact of users on the internal microclimate of the museum.

I’m concerned, however, for two reasons. In this round, the failure rate is maybe 8:1, if not higher. That’s a tremendous amount of new thinking, good ideas, innovative and creative approaches that aren’t going to go anywhere. That means that all of the value, the intellectual effort, simply dissipates and that a lot of people are simply going to go back to their day-jobs without looking for other ways to bring their ideas to life.

The other concern is to do with that bizarre word ‘dissemination’. Dissemination, in an HE/FE context, means having an event, and possibly putting the research data onto the web. At best, it means writing it up for a peer-reviewed journal. The problem is that while an academic might reasonably expect their peers to see their work in Nature, the average curator (or conservator) in the average museum isn’t going to be able t afford the subscriptions.

So, what we seem to have here is a basic broken value-chain. Funders such as HEFCE and others put money into research at least partly to stoke the flames of the UK economy, to lessen the innovation gap between us and other countries. Because, as any free-market economist will tell you, innovation is the pathway to recovery. That research produces good work, but too often the story ends there - with the sector blissfully ignorant of the new thinking, and the academic content in the knowlege that the research imperative has been satisfied, even if the outcome has not influenced practice.

There are, in my pile of funding bids, at least two research proposals which, if successful, would produce direct applications with clear and immediate benefit for Collections Managers and Curators. If they were research in the pharmeceutical applications of a new compound, or a better way of extracting power from a lithium-ion battery, then there is an entire ecology of startup capital waiting to be spent on business-park offices and Nespresso machines.

Because the cultural heritage market is marginal at best, there isn’t the same kind of economic imperative to take this extremely valuable new thinking and to turn it into new products and applications for the museum market. Given that both the HE sector and cultural heritage are likely to need to make their resources work far harder in future, the case for reconnecting this value chain is becoming increasingly apparent.

Museums, in some ways, present the perfect research environment.  They ae complex but controlled, are likely already to have in place things like climate control and monitoring. Better, they house a staggering array of different types of material, while also providing services to th visting public. They could so easily be a crucible of research and innovation that generates applications which find their way into other industry sectors.

To achieve this, I’d argue we need to think about incubation, treating these fledgling ideas as new startups. Those two great ideas in my pile of assessments, how can we nurture them, put them in contact with finance and technical, manufacturing and marketing support? How can we connect the people involved with practitioners so that they can test the market and adjust their work accordingly?

Because, it seems to me, if we can be proactive about re-connecting academic research with digital and physical collections management, we could then go after the much larger prize of working proactively with HE and FE to plan together and to identify future professional needs as future research projects.

We’re already working on a project called the ‘Digital Heritage Research Training Initiative’, run by the University of Leicester to educate HE/FE institutions and postgraduates in the use of collections as primary resources. Perhaps it’s time we thought about building on this to get rid of the inovation gap between museums and HE, and replace it with a mutually beneficial partnership.

Please Monsieur Sarkozy, Spend it Wisely!

Wednesday, January 6th, 2010

With typical journalistic aplomb, the Telegraph article (Nicolas Sarkozy fights Google over classic books - Telegraph, 06.01.10) focuses on the easy story, and in so doing focusses on entirely the wrong thing. The real news is not so much the French Government’s well-documented antipathy to the Google Books settlement, but that embedded within France’s £30bn fiscal stimulus package is an investment of more than £680m in the Digitisation of ‘our museums, our libraries and our cinematographic heritage’. (See also articles in the FT, Lesoir.be and in the French press )

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Seeking museums to love Wikipedia

Thursday, November 26th, 2009

Wikipedia describes itself as a free, web-based, collaborative, multilingual encyclopedia project supported by the non-profit Wikimedia Foundation. With over 14 million articles (of which some 3.1m are in English) it is used by people all over the world as a source of reference, a place to share knowledge, and sometimes as a source of amusement.

Anyone responsible for managing a public-facing website in the past 5 years will have watched the proportion of hits originating from Wikipedia gradually creep up alongside the all-encompassing Google clickthroughs. The reason for this is that Wikipedia has achieved that magical online double-whammy of combining breadth with market-share, and it shows no sign of diminishing (recent news stories notwithstanding!).

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Guest Blog: UKOLN’s support services

Monday, October 26th, 2009

I’m delighted to introduce the first in a series of guest blogs from friends and colleagues who work with the sector to explore innovative uses of technology. Please welcome Marieke Guy, who blogs regularly for UKOLN.

Marieke is a research officer in the Community and Outreach Team at UKOLN, a centre of excellence in digital information management, based at the University of Bath. UKOLN provide advice and services to the library, information and cultural heritage communities. Marieke is a regular Twitterer (http://twitter.com/mariekeguy) and can be emailed using m.guy@ukoln.ac.uk.

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Museums, Archives, Libraries and Digital Inclusion

Thursday, October 22nd, 2009

It is time to think big about future roles for Museums, Archives and Libraries in civic society.

Whatever the impact of the next 18 months on public subsidy for arts & culture, we need to be able to present a strong, confident and forward-looking vision of our role in and value to a society that is experiencing great change.

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To Key or not to Key

Thursday, October 22nd, 2009

Some of you may be aware that the Collections Trust is mid-way through rolling out the Culture Grid, a new service which brings digital content produced by museums, archives and libraries to a mainstream audience via services like Google, Flickr, Wikipedia and the BBC.

More information about the Culture Grid - what it is and how it works - is online on the Collections Trust’s YouTube channel at:

http://www.youtube.com/user/CollectionsTrust

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Shooting the Digitisation Puppy

Saturday, October 17th, 2009

OK, that’s it. Pack up the scanner. Tear those bin-bags down from where you duct-taped them to the windows. Digitisation is done.

If I had a penny for every time someone senior in the sector said to me ‘of course, our main priority is to digitise our collection and get it online’, well, I’d have enough to buy a part-share in a Titian. And when they say it, their eyes wide with expectation and hope and enthusiasm, I find myself filled with inner turmoil.

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Dear Martha…

Thursday, October 8th, 2009

I am sorry it’s been a little while since I tweeted offering to write to you about what museums, archives and libraries can do for Digital Inclusion. I’ve been busy, though, talking to people across the sector about our offer and how it might help people who aren’t active users of digital media, whether through choice or circumstance, to get involved and perhaps more importantly to feel that getting involved is something they want to do.

There are approximately 10,000 museums, archives and libraries in the UK. When people talk about our sector, they usually think of the big nationals like the Tate, the British Library or the British Museum. But the reality is that the vast majority of cultural organisations are much more like Post Offices once were - trusted, local institutions embedded in the hearts of local urban and rural communities.

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Dynamic and emergent Collections-based Systems

Sunday, September 13th, 2009

Following a brief Twitter discussion this afternoon, @miaridge asked me to put together a use case for an idea which has been rolling around my hind-brain for a good few years now. The idea first, then the use case.

The idea comes from four places:

  1. The adage ‘knowledge grows through use’, which I acquired some years ago from a quotes website. The principle being that knowledge is dynamic and emergent, and that it thrives through the process of exchange
  2. The fact that there is a physical manifestation of this principle in the way that neural pathways in the brain form, strengthen, detach and re-combine in response to changes in external stimulus
  3. The way in which procedural AI in computer games can generate apparently complex, individual and motivated behaviours by combining a few simple starting conditions and essentially linear algorithmic rules
  4. A bar in the City of London which shows prices for drinks on a ticker-tape - the prices fluctuating constantly in response to the demand for particular drinks

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